Help centre
Privacy and security
How data is protected and what the AI can and cannot see.
- How your documents are protectedEncrypted in transit and at rest, scanned on arrival, visible only to members of the case, and every access recorded. Hosting is in the European Economic Area.Updated 13 October 2026
- Lana, the help assistant, and your privacyLana answers questions about LexSalim on the website using published help articles. It cannot access accounts or cases, takes no payments and gives no legal or financial advice.Updated 13 October 2026
- What the AI can and cannot seeThe Case Agent sees only the case it belongs to, and only when you ask. Lana, the website assistant, sees only published help articles. Nothing is used to train models.Updated 13 October 2026