Status
Stripe checkout opens together with the LexSalim application. Until then, the Get started page lets you compare plans and register interest; nothing is charged and no payment details are collected on the website.
How checkout works
- Choose a plan on the Get started page or in the application under Settings → Plan.
- Sign in to the application (or create your account; see Creating an account).
- The application opens Stripe Checkout, a secure payment page hosted by Stripe. Enter your payment details there. LexSalim never sees your full card number.
- After payment, Stripe returns you to LexSalim.
- Stripe separately confirms the payment to the LexSalim application. Your plan becomes active when that confirmation arrives, usually within seconds.
The success page you see after paying is informational. The application's billing page is the source of truth for whether a subscription is active.
Receipts and invoices
Stripe emails a receipt for each payment. Invoices, payment methods and billing details are managed through the billing portal, reached from Settings → Plan → Manage billing, which opens a page hosted by Stripe.
If the plan does not activate
Do not pay again. Wait a few minutes, refresh the billing page, and if the plan still shows as inactive contact support from the email address you used at checkout, quoting the receipt.
Security
- Payment details are entered only on Stripe-hosted pages.
- The application acts only on payment events it has verified as genuinely coming from Stripe; a browser arriving at a success page proves nothing by itself.
- Billing changes are recorded in the organisation's audit trail.
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Related articles
- Plans and UK pricesStarter £29, Professional £79 and Practice £199 per month, billed per workspace in the UK. Enterprise is by agreement. These are total prices with no VAT added.
- Cancelling or changing your planCancel at any time from the billing portal and keep access to the end of the paid period. Upgrade or downgrade between plans from Settings → Plan.
- Creating an account and the current registration statusRegistration is by invitation during early access. When public registration opens you create an account with your email address, accept the terms and name your organisation.